Privacy Policy

We may collect the following information:

• •Name
• •Email address
• •Phone number
• •Account credentials
• •Payment information (processed through secure third-party payment providers)
• •Device information
• •IP address
• •Viewing history and preferences
• •Usage and analytics data

We use your information to:

• •Create and manage your account
• •Provide access to scheduled screenings
• •Process ticket purchases and wallet top-ups
• •Improve our services and user experience
• •Personalise content recommendations
• •Respond to customer support requests
• •Send service-related notifications

We do not sell your personal information.

We may share information with:

• •Payment processors
• •Cloud hosting providers
• •Analytics providers
• •Legal authorities when required by law

We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. Passwords are stored only as cryptographic hashes, and payment credentials are entered with our payment provider rather than reaching our servers.

CinemaX Africa may use cookies and similar technologies to enhance user experience, analyse usage, and improve our services.

You may:

• •Access your personal information
• •Request corrections
• •Request deletion of your account
• •Opt out of marketing communications

You can delete your account yourself, in the app under Profile → Settings → Delete Account, or on the web from your Settings page. Your account is deactivated immediately and permanently erased after 30 days; signing in again before then cancels the deletion. Full details of what is erased and what is kept →

Payment and ticket records are retained for as long as Nigerian tax and financial rules require, even after an account is closed, but they are stripped of anything identifying you.

Our services are not intended for children under the age permitted by applicable laws without parental consent. Films carry age ratings and are restricted accordingly.

We may update this Privacy Policy from time to time. Updated versions will be posted on our website.